Privacy Policy

This Privacy Policy explains TeroAI's ("TeroAI," "we," "us," or "our") online and offline data practices, including the kinds of personal data we collect, how we collect and use it, and to whom we disclose it. This Privacy Policy applies to information we collect in the course of providing our products and services, including information about our enterprise customers and visitors to our informational website https://teroai.co. For the purposes of this Privacy Policy, we refer to our website, products, and services as our "Services".

This Privacy Policy does not apply to third-party websites, applications, products, services, or other properties, even if our Services link to them or vice versa. We recommend that you review the privacy practices of those third parties before sharing personal data with them.

Please note that we are providing the following disclosures in this Privacy Policy in the interest of transparency. Such disclosures are not intended to waive any applicable exemptions under state and federal law. If you are a visually-impaired customer, a customer who has another disability or a customer who seeks support in other language, you may access this Privacy Policy by emailing us at [email protected].

1. Personal Data We Collect

As used in this Privacy Policy, "personal data" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual. Personal data includes "personal information" and "personally identifiable information" as such terms are defined under applicable privacy laws. Personal data does not include publicly available information, which includes information that is made available from federal, state, or local government records; information that we have a reasonable basis to believe is lawfully available to the general public, either through widely distributed media, or by the individual; and information that is made available by a person to whom the individual has disclosed the information if the individual has not restricted the information to a specific audience.

We may collect personal data from the following sources:

2. Personal Data Use

We use the personal data we collect for the following purposes:

• To provide, operate, maintain, improve, personalize, and expand our Services;
• To provide customer service and support;
• To communicate with you in accordance with your preferences to provide you with updates and other information relating to our Services and our policies, and for marketing and promotional purposes;
• To perform internal analytics;
• To develop our Services, including for training purposes related to our own artificial intelligence technology;
• For internal business purposes, including general business administration;
• For systems and data security, including to prevent unauthorized, improper, or illegal activities;
• To comply with our legal obligations, including responding to subpoenas, court orders, or legal process; and to establish or exercise our legal rights or defenses against legal claims;
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about the users of our Services is among the assets transferred;
• For purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy or for any other legal purpose not inconsistent with this Privacy Policy; and
• For any other purpose consistent with your consent and expressed preferences.

3. Personal Data Disclosure

We may disclose personal data to the following categories of third parties:

• Service providers. We may disclose personal data to our service providers to provide services on our behalf, such as hosting, analytics, customer and technical support, and other services.
• Authorities for compliance and harm prevention. Under certain circumstances, we may be required to disclose personal data if required to do so by law or in response to valid requests by public authorities, and/or in response to a threat of harm involving an individual's health and/or safety.
• Business transferees. If we or our affiliates are involved in a merger, acquisition, asset sale, or other corporate combination, personal data may be transferred to the acquiring or surviving entity.
• Professional advisors. We may disclose personal data to our professional advisors, including lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services they render to us.
• Other parties with your consent. We may disclose personal data to other parties with your consent.

4. International Transfers

We may transfer, store, and use information we collect and maintain about you, including personal data outside of your state, province, country, or other governmental jurisdiction. For such transfers, we take the necessary measures to ensure that your personal information receives an adequate level of protection. Please note that the data protection laws in the jurisdiction in which we process personal data may differ from those of your jurisdiction, and in certain circumstances, your personal data may be subject to access requests from governments, courts, law enforcement agencies or regulatory agencies in those other jurisdictions.

5. Security and Retention

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We maintain appropriate technical, administrative and physical safeguards to help protect the security of your personal data against unauthorized access, destruction, loss, alteration, disclosure or misuse.

We retain personal data only for as long as is necessary to provide our Services, to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We also retain certain personal data for internal analysis purposes. This personal data is generally retained for a shorter period, except when it is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods. Our determination of precise retention periods will be based on (a) the length of time we have an ongoing relationship with you; (b) whether there is a legal obligation to which we are subject; and (c) whether retention is advisable given our legal position, including regard to applicable statutes of limitations, litigation, or regulatory investigations.

6. Children's Privacy

Our Services are not intended for anyone under the age of 18, and we do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you are aware that a child has provided us with personal data, please contact us, and we will take steps to remove that information from our servers.

7. Promotional Communications

We may use your personal data to send you email updates regarding our Services, other announcements, and inquiries. If you no longer wish to receive promotional email communications from us, you may opt out via the unsubscribe link included in such emails or by emailing us at [email protected]. Please note that if you opt out of receiving promotional emails from us, we may still send you important administrative messages that are required to provide you with the Services or for other reasons disclosed in this Policy.

8. Updates to this Privacy Policy

We may change this Privacy Policy from time to time to reflect changes in our data practices or relevant laws. We will let you know of any material changes to this Privacy Policy consistent with applicable law, and will update the "effective date" at the top of this Privacy Policy. We recommend periodically reviewing this Privacy Policy for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, please email us at [email protected].